{"id":24054,"date":"2025-09-08T06:30:00","date_gmt":"2025-09-08T04:30:00","guid":{"rendered":"https:\/\/osamformations.com\/?p=24054"},"modified":"2025-09-08T16:58:05","modified_gmt":"2025-09-08T14:58:05","slug":"interview-on-conflict-management-in-the-workplace","status":"publish","type":"post","link":"https:\/\/osamformations.com\/en\/interview-gestion-conflit-entreprise\/","title":{"rendered":"Conflict management in the workplace: methods, tools and the role of managers"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"24054\" class=\"elementor elementor-24054\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2b14127 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"2b14127\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-95c34b6\" data-id=\"95c34b6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-54c62dd elementor-widget elementor-widget-image\" data-id=\"54c62dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/osamformations.com\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/i0.wp.com\/osamformations.com\/wp-content\/uploads\/2024\/06\/OSAM-Formations-4-1.png?fit=75%2C75&#038;ssl=1\" title=\"OSAM-Formations-4-1\" alt=\"Logo Groupe OSAM\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-8612708 elementor-hidden-mobile\" data-id=\"8612708\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7278234 elementor-widget elementor-widget-ekit-nav-menu\" data-id=\"7278234\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ekit-nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<nav class=\"ekit-wid-con ekit_menu_responsive_tablet\"\n\t\t\tdata-hamburger-icon=\"\"\n\t\t\tdata-hamburger-icon-type=\"icon\"\n\t\t\tdata-responsive-breakpoint=\"1024\">\n\t\t\t            <button class=\"elementskit-menu-hamburger elementskit-menu-toggler\"  type=\"button\" aria-label=\"hamburger-icon\">\n                                    <span class=\"elementskit-menu-hamburger-icon\"><\/span><span class=\"elementskit-menu-hamburger-icon\"><\/span><span class=\"elementskit-menu-hamburger-icon\"><\/span>\n                            <\/button>\n            <div id=\"ekit-megamenu-principal\" class=\"elementskit-menu-container elementskit-menu-offcanvas-elements elementskit-navbar-nav-default ekit-nav-menu-one-page-no ekit-nav-dropdown-hover\"><ul id=\"menu-principal\" class=\"elementskit-navbar-nav elementskit-menu-po-center submenu-click-on-icon\"><li id=\"menu-item-4\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-4 nav-item elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/osamformations.com\/en\/\" class=\"ekit-menu-nav-link\">Accueil<\/a><\/li>\n<li id=\"menu-item-836\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-836 nav-item elementskit-dropdown-has relative_position elementskit-dropdown-menu-default_width elementskit-megamenu-has elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/osamformations.com\/#formations\" class=\"ekit-menu-nav-link\">Formations et services<i aria-hidden=\"true\" class=\"icon icon-arrow-point-to-down elementskit-submenu-indicator\"><\/i><\/a><div class=\"elementskit-megamenu-panel\">\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2490\" class=\"elementor elementor-2490\" data-elementor-post-type=\"elementskit_content\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-36646db elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"36646db\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-10238fca\" data-id=\"10238fca\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-218d38a6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"218d38a6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-77a2a4e7\" data-id=\"77a2a4e7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div data-ep-wrapper-link=\"{&quot;url&quot;:&quot;https:\\\/\\\/osamformations.com\\\/cours-de-langues&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;,&quot;custom_attributes&quot;:&quot;&quot;}\" style=\"cursor: pointer\" class=\"bdt-element-link elementor-element elementor-element-2127ebe4 elementor-widget elementor-widget-elementskit-heading\" data-id=\"2127ebe4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h2 class=\"ekit-heading--subtitle elementskit-section-subtitle  elementskit-style-border\">\n\t\t\t\t\t\tLANGUES\n\t\t\t\t\t<\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fa0f9e5 elementor-widget elementor-widget-elementskit-page-list\" data-id=\"6fa0f9e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-page-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"elementor-icon-list-items \">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-18cb473 ekit_badge_left\" href=\"https:\/\/osamformations.com\/cours-danglais\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Cours d&#039;anglais<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-0ab5614 ekit_badge_left\" href=\"https:\/\/osamformations.com\/cours-dallemand\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Cours d&#039;allemand<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-9d324a5 ekit_badge_left\" href=\"https:\/\/osamformations.com\/cours-de-francais\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Cours de fran\u00e7ais<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-b6081b1 ekit_badge_left\" href=\"https:\/\/osamformations.com\/cours-de-suisse-allemand\/\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Cours de suisse allemand<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-9924d1e ekit_badge_left\" href=\"https:\/\/osamformations.com\/cours-ditalien\/\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Cours d&#039;italien<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-c89809f ekit_badge_left\" href=\"https:\/\/osamformations.com\/cours-de-chinois\/\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Cours de chinois<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-d9c01ae ekit_badge_left\" href=\"https:\/\/osamformations.com\/cours-despagnol\/\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Cours d&#039;espagnol<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-da3c0ab ekit_badge_left\" href=\"https:\/\/osamformations.com\/cours-de-japonais\/\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Cours de japonais<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-2d8dda5 ekit_badge_left\" href=\"https:\/\/osamformations.com\/cours-de-russe\/\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Cours de russe<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-8711b7b ekit_badge_left\" href=\"https:\/\/osamformations.com\/cours-de-portugais\/\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Cours de portugais<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07a9d10 elementor-widget elementor-widget-elementskit-heading\" data-id=\"07a9d10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h2 class=\"ekit-heading--subtitle elementskit-section-subtitle  elementskit-style-border\">\n\t\t\t\t\t\tCARRI\u00c8RE\n\t\t\t\t\t<\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1ed7f8 elementor-widget elementor-widget-elementskit-page-list\" data-id=\"e1ed7f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-page-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"elementor-icon-list-items \">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-9a193d4 ekit_badge_left\" href=\"https:\/\/osamformations.com\/bilan-de-competences\/\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Bilan de comp\u00e9tences<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-7c7305c ekit_badge_left\" href=\"https:\/\/osamformations.com\/test-de-niveau\/\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Test de niveau<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-126169d ekit_badge_left\" href=\"https:\/\/osamformations.com\/articles\/\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Interviews<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-1681afeb\" data-id=\"1681afeb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4e8940c5 elementor-widget elementor-widget-elementskit-heading\" data-id=\"4e8940c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h2 class=\"ekit-heading--subtitle elementskit-section-subtitle  elementskit-style-border\">\n\t\t\t\t\t\tCOMMUNICATION\n\t\t\t\t\t<\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24b9f7e elementor-widget elementor-widget-elementskit-page-list\" data-id=\"24b9f7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-page-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"elementor-icon-list-items \">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-a25b182 ekit_badge_left\" href=\"https:\/\/osamformations.com\/negociation\/\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">N\u00e9gociation<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-47ad47d ekit_badge_left\" href=\"https:\/\/osamformations.com\/formation-techniques-de-vente\/\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Vente<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-2517b40 ekit_badge_left\" href=\"https:\/\/osamformations.com\/formation-en-prise-de-parole-en-public-et-storytelling\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Prise de parole en public et storytelling<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-3b0de6f ekit_badge_left\" href=\"https:\/\/osamformations.com\/rhetorique\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Rh\u00e9torique<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-bc64ed8 ekit_badge_left\" href=\"https:\/\/osamformations.com\/gestion-des-conflits\/\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Gestion des conflits<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-81787ed ekit_badge_left\" href=\"https:\/\/osamformations.com\/formation-communication-crise\/\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Communication de crise<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-0a6269c ekit_badge_left\" href=\"https:\/\/osamformations.com\/communication-non-verbale\/\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Communication non verbale<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-59614f0 ekit_badge_left\" href=\"https:\/\/osamformations.com\/formation-formateur-independant\/\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Formation pour formateur\u00b7trice<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-14c6c7b ekit_badge_left\" href=\"https:\/\/osamformations.com\/formation-graphisme\/\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Graphisme<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-f0b125d ekit_badge_left\" href=\"https:\/\/osamformations.com\/formation-en-marketing\/\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Marketing et communication<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c28a80 elementor-widget elementor-widget-elementskit-heading\" data-id=\"2c28a80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h2 class=\"ekit-heading--subtitle elementskit-section-subtitle  elementskit-style-border\">\n\t\t\t\t\t\tR\u00c9SEAU &amp; SOUTIEN\n\t\t\t\t\t<\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e9961eb elementor-widget elementor-widget-elementskit-page-list\" data-id=\"1e9961eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-page-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"elementor-icon-list-items \">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-fa73fab ekit_badge_left\" href=\"https:\/\/osamformations.com\/reseau-suisse-de-formateurs\/\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">R\u00e9seau Suisse de Formateurs\u00b7trices<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-d9ccd68 ekit_badge_left\" href=\"https:\/\/osamformations.com\/evenements-osam\/\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">\u00c9v\u00e8nements<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-ef23125 ekit_badge_left\" href=\"https:\/\/osamformations.com\/soutien-scolaire\/\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Soutien scolaire<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-da02a11\" data-id=\"da02a11\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1dee3aa elementor-widget elementor-widget-elementskit-heading\" data-id=\"1dee3aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h2 class=\"ekit-heading--subtitle elementskit-section-subtitle  elementskit-style-border\">\n\t\t\t\t\t\tGESTION\n\t\t\t\t\t<\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c89052a elementor-widget elementor-widget-elementskit-page-list\" data-id=\"c89052a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-page-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"elementor-icon-list-items \">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-2416fa7 ekit_badge_left\" href=\"https:\/\/osamformations.com\/management\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Management<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-f1a0790 ekit_badge_left\" href=\"https:\/\/osamformations.com\/formation-leadership\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Leadership<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-74af53d ekit_badge_left\" href=\"https:\/\/osamformations.com\/ressources-humaines\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Ressources humaines<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-7927905 ekit_badge_left\" href=\"https:\/\/osamformations.com\/droit-du-travail\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Droit du travail<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-0eda05e ekit_badge_left\" href=\"https:\/\/osamformations.com\/gestion-de-pme\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Gestion de PME<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-208ebca ekit_badge_left\" href=\"https:\/\/osamformations.com\/formation-en-gestion-du-temps-et-productivite\/\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Gestion du temps et productivit\u00e9<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-b1f005c ekit_badge_left\" href=\"https:\/\/osamformations.com\/formation-intelligence-artificielle\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Intelligence Artificielle<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-42898a2 ekit_badge_left\" href=\"https:\/\/osamformations.com\/ecdl-word-outlook-internet-excel-powerpoint\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Bureautique<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-b6a08b7 ekit_badge_left\" href=\"https:\/\/osamformations.com\/formation-rse\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">RSE<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-80054e8 ekit_badge_left\" href=\"https:\/\/osamformations.com\/formation-immobilier\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Immobilier<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-6498a7c\" data-id=\"6498a7c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-be35da1 elementor-widget elementor-widget-elementskit-heading\" data-id=\"be35da1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h2 class=\"ekit-heading--subtitle elementskit-section-subtitle  elementskit-style-border\">\n\t\t\t\t\t\tFINANCE\n\t\t\t\t\t<\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cf78b2 elementor-widget elementor-widget-elementskit-page-list\" data-id=\"4cf78b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-page-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"elementor-icon-list-items \">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-8259509 ekit_badge_left\" href=\"https:\/\/osamformations.com\/diplome-de-comptable\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Comptabilit\u00e9<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-2416fa7 ekit_badge_left\" href=\"https:\/\/osamformations.com\/finance-et-comptabilite\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Sp\u00e9cialiste en finance et comptabilit\u00e9<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-19ba28c ekit_badge_left\" href=\"https:\/\/osamformations.com\/formation-en-fiscalite-suisse\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Fiscalit\u00e9 suisse<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-f1a0790 ekit_badge_left\" href=\"https:\/\/osamformations.com\/banque-privee\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Banque priv\u00e9e<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-7927905 ekit_badge_left\" href=\"https:\/\/osamformations.com\/compliance-officer\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">R\u00e8glementation bancaire<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-0eda05e ekit_badge_left\" href=\"https:\/\/osamformations.com\/specialiste-en-assurance\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Assurance<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-14e8d1d ekit_badge_left\" href=\"https:\/\/osamformations.com\/finance-comportementale\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Finance comportementale<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-8cc82b4 ekit_badge_left\" href=\"https:\/\/osamformations.com\/formation-trading\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Trading<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-e72abd4 ekit_badge_left\" href=\"https:\/\/osamformations.com\/formation-marches-financiers\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">March\u00e9s financiers<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-7b7abc6 ekit_badge_left\" href=\"https:\/\/osamformations.com\/formation-finance-durable\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Finance durable<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-aab4e69\" data-id=\"aab4e69\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6c7a951 elementor-widget elementor-widget-elementskit-heading\" data-id=\"6c7a951\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h2 class=\"ekit-heading--subtitle elementskit-section-subtitle  elementskit-style-border\">\n\t\t\t\t\t\tSANT\u00c9\n\t\t\t\t\t<\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08a3558 elementor-widget elementor-widget-elementskit-page-list\" data-id=\"08a3558\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-page-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"elementor-icon-list-items \">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-8259509 ekit_badge_left\" href=\"https:\/\/osamformations.com\/formation-premiers-secours\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Secourisme et premiers secours<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-2416fa7 ekit_badge_left\" href=\"https:\/\/osamformations.com\/formation-secretaire-medicale\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Secr\u00e9taire m\u00e9dicale<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-19ba28c ekit_badge_left\" href=\"https:\/\/osamformations.com\/formation-en-naturopathie\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Naturopathie<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-f1a0790 ekit_badge_left\" href=\"https:\/\/osamformations.com\/formation-gestion-des-emotions\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Gestion des \u00e9motions<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-7927905 ekit_badge_left\" href=\"https:\/\/osamformations.com\/formation-en-sante-au-travail\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Sant\u00e9 au travail<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-0eda05e ekit_badge_left\" href=\"https:\/\/osamformations.com\/formation-en-nutrition-et-hygiene-vie\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Nutrition et hygi\u00e8ne de vie<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-14e8d1d ekit_badge_left\" href=\"https:\/\/osamformations.com\/formation-en-meditation\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">M\u00e9ditation<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-8cc82b4 ekit_badge_left\" href=\"https:\/\/osamformations.com\/formation-en-yoga\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Yoga<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-e72abd4 ekit_badge_left\" href=\"https:\/\/osamformations.com\/formation-en-pilates\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Pilates<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-list-item   \">\n\t\t\t\t\t\t<a class=\"elementor-repeater-item-7b7abc6 ekit_badge_left\" href=\"https:\/\/osamformations.com\/formation-en-sophrologie\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t\t<div class=\"ekit_page_list_content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\n\t\t\t\t\t\t\t\t\t<span class=\"ekit_page_list_title_title\">Sophrologie<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div><\/li>\n<li id=\"menu-item-295\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-295 nav-item elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/osamformations.com\/#methode\" class=\"ekit-menu-nav-link\">M\u00e9thode<\/a><\/li>\n<li id=\"menu-item-294\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-294 nav-item elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/osamformations.com\/#contact\" class=\"ekit-menu-nav-link\">Contact<\/a><\/li>\n<\/ul><div class=\"elementskit-nav-identity-panel\"><button class=\"elementskit-menu-close elementskit-menu-toggler\" type=\"button\">X<\/button><\/div><\/div>\n\t\t\t<div class=\"elementskit-menu-overlay elementskit-menu-offcanvas-elements elementskit-menu-toggler ekit-nav-menu--overlay\"><\/div>        <\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-1634b5c\" data-id=\"1634b5c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1512d0e elementor-align-center elementor-widget elementor-widget-button\" data-id=\"1512d0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/plateforme-osam.com\/login\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-user-login\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\"> Log In<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-77fca4b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"77fca4b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-abb60cf\" data-id=\"abb60cf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-359e0e2 elementor-widget elementor-widget-image\" data-id=\"359e0e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" data-attachment-id=\"24055\" data-permalink=\"https:\/\/osamformations.com\/en\/interview-gestion-conflit-entreprise\/andrea-chakravartti\/\" data-orig-file=\"https:\/\/i0.wp.com\/osamformations.com\/wp-content\/uploads\/2025\/09\/Andrea-Chakravartti.png?fit=1500%2C1500&amp;ssl=1\" data-orig-size=\"1500,1500\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Andrea Chakravartti\" data-image-description=\"&lt;p&gt;Andrea Chakravartti&lt;\/p&gt;\n\" data-image-caption=\"&lt;p&gt;Andrea Chakravartti&lt;\/p&gt;\n\" data-medium-file=\"https:\/\/i0.wp.com\/osamformations.com\/wp-content\/uploads\/2025\/09\/Andrea-Chakravartti.png?fit=300%2C300&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/osamformations.com\/wp-content\/uploads\/2025\/09\/Andrea-Chakravartti.png?fit=1024%2C1024&amp;ssl=1\" width=\"768\" height=\"768\" src=\"https:\/\/i0.wp.com\/osamformations.com\/wp-content\/uploads\/2025\/09\/Andrea-Chakravartti.png?fit=768%2C768&amp;ssl=1\" class=\"attachment-medium_large size-medium_large wp-image-24055\" alt=\"Andrea Chakravartti\" srcset=\"https:\/\/i0.wp.com\/osamformations.com\/wp-content\/uploads\/2025\/09\/Andrea-Chakravartti.png?w=1500&amp;ssl=1 1500w, https:\/\/i0.wp.com\/osamformations.com\/wp-content\/uploads\/2025\/09\/Andrea-Chakravartti.png?resize=300%2C300&amp;ssl=1 300w, https:\/\/i0.wp.com\/osamformations.com\/wp-content\/uploads\/2025\/09\/Andrea-Chakravartti.png?resize=1024%2C1024&amp;ssl=1 1024w, https:\/\/i0.wp.com\/osamformations.com\/wp-content\/uploads\/2025\/09\/Andrea-Chakravartti.png?resize=150%2C150&amp;ssl=1 150w, https:\/\/i0.wp.com\/osamformations.com\/wp-content\/uploads\/2025\/09\/Andrea-Chakravartti.png?resize=768%2C768&amp;ssl=1 768w, https:\/\/i0.wp.com\/osamformations.com\/wp-content\/uploads\/2025\/09\/Andrea-Chakravartti.png?resize=600%2C600&amp;ssl=1 600w\" sizes=\"(max-width: 768px) 100vw, 768px\" data-attachment-id=\"24055\" data-permalink=\"https:\/\/osamformations.com\/interview-gestion-conflit-entreprise\/andrea-chakravartti\/\" data-orig-file=\"https:\/\/i0.wp.com\/osamformations.com\/wp-content\/uploads\/2025\/09\/Andrea-Chakravartti.png?fit=1500%2C1500&amp;ssl=1\" data-orig-size=\"1500,1500\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Andrea Chakravartti\" data-image-description=\"&lt;p&gt;Andrea Chakravartti&lt;\/p&gt;\n\" data-image-caption=\"&lt;p&gt;Andrea Chakravartti&lt;\/p&gt;\n\" data-medium-file=\"https:\/\/i0.wp.com\/osamformations.com\/wp-content\/uploads\/2025\/09\/Andrea-Chakravartti.png?fit=300%2C300&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/osamformations.com\/wp-content\/uploads\/2025\/09\/Andrea-Chakravartti.png?fit=1024%2C1024&amp;ssl=1\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d3bdba elementor-author-box--layout-image-above elementor-author-box--align-center elementor-widget elementor-widget-author-box\" data-id=\"4d3bdba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"author-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-author-box\">\n\t\t\t\t\t\t\t<div  class=\"elementor-author-box__avatar\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/i0.wp.com\/osamformations.com\/wp-content\/uploads\/2024\/06\/OSAM-Formations-4.png?fit=300%2C300&#038;ssl=1\" alt=\"Picture of OSAM FORMATIONS\" loading=\"lazy\">\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"elementor-author-box__text\">\n\t\t\t\t\t\t\t\t\t<div >\n\t\t\t\t\t\t<h4 class=\"elementor-author-box__name\">\n\t\t\t\t\t\t\tOSAM FORMATIONS\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aceadba elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"aceadba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Gestion des conflits en entreprise : m\u00e9thodes, outils et r\u00f4le des managers<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c2c3cf elementor-widget elementor-widget-heading\" data-id=\"9c2c3cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Interview d'Andrea Chakravartti<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b80f031 elementor-align-center elementor-widget elementor-widget-post-info\" data-id=\"b80f031\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-fa484ac elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-tags\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-custom\">\n\t\t\t\t\t\t\t\t\t\t6 April 2026 12 h 36 min\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-586c08f elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"586c08f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c825105 elementor-widget elementor-widget-text-editor\" data-id=\"c825105\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"my-id\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b>Pourriez-vous nous pr\u00e9senter bri\u00e8vement votre parcours professionnel et les exp\u00e9riences les plus marquantes qui vous ont orient\u00e9e vers la gestion des conflits en entreprise ?<\/b><\/h2><p><span style=\"font-weight: 400;\">Apr\u00e8s mes \u00e9tudes en communication interculturelle, conflits &amp; s\u00e9curit\u00e9, et en droit, ainsi que mes premi\u00e8res formations en m\u00e9diation, je m\u2019imaginais travailler au sein des organisations internationales. En arrivant \u00e0 Gen\u00e8ve en 2009, j\u2019ai toutefois ressenti un d\u00e9senchantement consid\u00e9rable : malgr\u00e9 l\u2019extraordinaire travail accompli par ces grands organismes, je me sentais \u00e9loign\u00e9e de l\u2019impact direct au niveau humain. <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Mon parcours dans diff\u00e9rentes structures acad\u00e9miques priv\u00e9es m\u2019a donc permis, d\u2019un c\u00f4t\u00e9, de partager mes comp\u00e9tences en gestion des conflits (par exemple \u00e0 travers l\u2019enseignement), mais surtout de les vivre et de les appliquer au quotidien : avec des \u00e9tudiants venant du monde entier, en dirigeant des \u00e9quipes multiculturelles et diverses, et en naviguant dans des contextes complexes de gestion multi-acteurs en situation de conflit et de crise.<\/span><\/p><p><span style=\"font-weight: 400;\">C\u2019est l\u00e0 que j\u2019ai compris que la gestion des conflits s\u2019apprend mais surtout, qu\u2019elle se vit entre \u00eatres humains dans notre quotidien professionnel. Cette exp\u00e9rience m\u2019a \u00e9norm\u00e9ment appris, en me confrontant aux dilemmes v\u00e9cus en entreprise et en organisation, avant de me lancer \u00e0 mon compte.<\/span><\/p><h2>\u00a0<\/h2><h2><b>Comment d\u00e9finissez-vous, dans votre pratique, la \u00ab gestion des conflits \u00bb en entreprise ? Quelles sont, selon vous, les principales dimensions \u00e0 prendre en compte ?<\/b><\/h2><p><b><\/b><span style=\"font-weight: 400;\">Le terme \u00ab gestion des conflits \u00bb implique d\u00e9j\u00e0 qu\u2019il ne s\u2019agit pas n\u00e9cessairement d\u2019une \u201cr\u00e9solution\u201d au sens classique, mais plut\u00f4t de trouver des mani\u00e8res de g\u00e9rer un conflit sans qu\u2019il devienne destructeur. Pour moi, il existe trois composantes essentielles pour aborder une gestion constructive des conflits : Mindset, M\u00e9thode, Message.<br \/><\/span><\/p><ol><li><b>Mindset<\/b><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> (\u00e9tat d\u2019esprit) : Avoir conscience de notre propre rapport au conflit, de ce qui est important pour nous (valeurs, besoins), et se rappeler que nous avons toujours une certaine marge d\u2019action et d\u2019autonomie dans la mani\u00e8re dont nous g\u00e9rons ces situations (par exemple via la r\u00e9gulation \u00e9motionnelle). Cet aspect est souvent n\u00e9glig\u00e9 alors qu\u2019il conditionne l\u2019intention derri\u00e8re toutes nos actions ult\u00e9rieures.<\/span><\/span><p>\u00a0<\/p><b><\/b><\/li><li><b>M\u00e9thode<\/b><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> : Si la gestion constructive des conflits nous invite \u00e0 travailler sur nos processus internes, il existe \u00e9galement des outils, m\u00e9thodes et comp\u00e9tences pratiques que l\u2019on peut apprendre et qui offrent une approche plus structur\u00e9e, par exemple en suivant un mod\u00e8le par \u00e9tapes. Surtout quand les \u00e9motions s\u2019intensifient, disposer d\u2019un cadre de r\u00e9f\u00e9rence sur la mani\u00e8re d\u2019\u00e9changer donne aux participants de l\u2019assurance et une perspective d\u2019avancer.<\/span><\/span><p>\u00a0<\/p><\/li><li><p><b> Message<\/b><span style=\"font-weight: 400;\"> : Au-del\u00e0 de l\u2019\u00e9tat d\u2019esprit et de la structure, la communication est l\u2019ingr\u00e9dient qui donne vie au processus. Des mots que nous utilisons \u00e0 la fa\u00e7on dont nous \u00e9coutons, c\u2019est une dynamique contextuelle et humaine qui doit rester tr\u00e8s adaptative. Parfois, l\u2019appui d\u2019un tiers neutre (m\u00e9diatrice-m\u00e9diateur), peut aider \u00e0 faciliter le dialogue, permettre \u00e0 chacun de s\u2019exprimer librement et, id\u00e9alement, cr\u00e9er une compr\u00e9hension mutuelle des enjeux sous-jacents.<\/span><\/p><\/li><\/ol><p><span style=\"font-weight: 400;\">Dans un contexte organisationnel, il est \u00e9galement crucial de distinguer diff\u00e9rents types de conflits : conflits de r\u00f4le ou de t\u00e2che ; conflits interpersonnels (confiance, respect, reconnaissance) ; ou encore conflits syst\u00e9miques, o\u00f9 une tension entre deux personnes refl\u00e8te en r\u00e9alit\u00e9 des forces antagonistes pr\u00e9sentes dans l\u2019organisation.<\/span><\/p><p>\u00a0<\/p><h2><b>Pouvez-vous partager un exemple concret o\u00f9 vous avez d\u00fb intervenir dans une situation conflictuelle complexe ? Quelles ont \u00e9t\u00e9 les \u00e9tapes cl\u00e9s de votre d\u00e9marche pour la r\u00e9soudre ?<\/b><\/h2><p><span style=\"font-weight: 400;\">Les \u00e9tapes suivent souvent une approche similaire (selon ressources disponibles et niveau d\u2019escalade). Souvent, il y a d\u2019abord un premier contact avec les RH ou un manager qui a identifi\u00e9 la n\u00e9cessit\u00e9 d\u2019un soutien. Apr\u00e8s le consentement des personnes concern\u00e9es, je privil\u00e9gie des entretiens individuels avant toute rencontre conjointe. Cela permet de clarifier les aspects li\u00e9s au processus et de donner un espace confidentiel pour exprimer leur point de vue et leurs attentes. Cela cr\u00e9e de la confiance\u00a0 dans le processus et sur le plan humain. <br \/>Ensuite, viennent les s\u00e9ances conjointes (en pr\u00e9sentiel de pr\u00e9f\u00e9rence, parfois en virtuel), avec si besoin des \u00ab caucus \u00bb ou m\u00e9diations navettes (shuttle mediation). Mon r\u00f4le est d\u2019\u00eatre responsable du processus, tandis que les participants sont responsables du but et du r\u00e9sultat. L\u2019id\u00e9e est de cr\u00e9er un espace s\u00fbr o\u00f9 les participants peuvent partager, d\u00e9passer des positions fig\u00e9es et explorer la signification plus profonde des enjeux. Ce travail parfois exigeant et inconfortable leur permet d\u2019ouvrir de nouvelles perspectives et de g\u00e9n\u00e9rer des options pour l\u2019avenir. <br \/>Ces options sont ensuite examin\u00e9es jusqu\u2019\u00e0 parvenir, id\u00e9alement, \u00e0 un accord mutuellement acceptable. Dans un cadre formel, il peut s\u2019agir d\u2019un accord \u00e9crit; dans un cadre plus informel, les participants peuvent choisir des formes plus cr\u00e9atives pour leurs accords communs.<\/span><\/p><p><span style=\"font-weight: 400;\">Concr\u00e8tement, je me souviens d\u2019une situation o\u00f9 un manager m\u2019a sollicit\u00e9e pour un conflit entre deux de ses collaborateurs. Apr\u00e8s des entretiens confidentiels en 1:1 avec les deux membres d\u2019\u00e9quipes, j\u2019ai tenu plusieurs s\u00e9ances conjointes, entrecoup\u00e9es de caucus individuels. Il est vite apparu que les tensions ne se limitaient pas \u00e0 ces deux collaborateurs, mais concernaient aussi un diff\u00e9rend entre l\u2019un d\u2019eux et leur manager. Un processus parall\u00e8le a donc \u00e9t\u00e9 men\u00e9 entre le manager et l\u2019un des collaborateurs concernant les th\u00e8mes qui \u00e9taient entre eux. Finalement, il s\u2019est av\u00e9r\u00e9 que certaines tensions \u00e9taient amplifi\u00e9es par l\u2019organisation en matrice agile, qui brouillait les rep\u00e8res traditionnels de r\u00f4les et de prise de d\u00e9cision. L\u2019intervention a n\u00e9cessit\u00e9 l\u2019implication de la direction pour r\u00e9ajuster certains aspects structurels.<\/span><\/p><p><span style=\"font-weight: 400;\">Cela illustre que, en tant que m\u00e9diatrice je fournis un cadre s\u00fbr selon des principes \u00e9thiques (confidentialit\u00e9, ind\u00e9pendance, omnipartialit\u00e9). En m\u00eame temps, il est important de savoir adapter ma d\u00e9marche en cours de route, pour int\u00e9grer les nouvelles informations et besoins afin d\u2019accompagner les participants vers des solutions durables.<\/span><\/p><h2><b>Quels outils, m\u00e9thodes ou approches privil\u00e9giez-vous pour anticiper et d\u00e9samorcer un conflit avant qu\u2019il ne s\u2019envenime ?<\/b><b><\/b><\/h2><p><span style=\"font-weight: 400;\">La m\u00e9diation est un des outils formidables qui peut \u00eatre utilis\u00e9 non seulement lorsqu\u2019un conflit est d\u00e9j\u00e0 \u00ab\u00a0chaud\u00a0\u00bb, mais id\u00e9alement d\u00e8s les premiers signes de tensions. \u00c0 c\u00f4t\u00e9 de cela, il existe d\u2019autres approches qu\u2019une organisation peut int\u00e9grer pour aller au-del\u00e0 de l\u2019intervention pour mieux anticiper et pr\u00e9venir les conflits :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>La personne de confiance<\/b><span style=\"font-weight: 400;\"> (ou dans les contextes anglophones \u00ab Organisational Ombuds \u00bb) : un professionnel externe que les membres de l\u2019organisation peuvent contacter en toute confidentialit\u00e9. Ce r\u00f4le est pr\u00e9cieux d\u00e8s les premiers signes de malaise et permet, gr\u00e2ce \u00e0 l\u2019\u00e9coute active et les m\u00e9thodes de conflit coaching, de soutenir la personne \u00e0 trouver une voie constructive en toute autonomie.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Des opportunit\u00e9s d\u2019apprentissage<\/b><span style=\"font-weight: 400;\">: formations, jeux de r\u00f4le, discussions partag\u00e9es entre managers et collaborateurs pour d\u00e9velopper des comp\u00e9tences en gestion des conflits. Ces exp\u00e9riences renforcent la conscience de l\u2019impact du conflit et des moyens pratiques pour y faire face autrement.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>L\u2019angle syst\u00e9mique<\/b><span style=\"font-weight: 400;\"> : analyser d\u2019autres sources de donn\u00e9es r\u00e9v\u00e9lant des tensions potentiels (par ex. questionnaires anonymes qui indiquent des scores faibles sur la collaboration, la confiance, etc.). Ou encore anticiper des p\u00e9riodes sensibles comme les \u00e9valuations de performance, connues pour g\u00e9n\u00e9rer des tensions.\u00a0<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Plut\u00f4t que d\u2019attendre que le conflit \u00e9clate, il est possible de pr\u00e9parer les \u00e9quipes et les managers avec des ressources et du soutien. Enfin, le plus important est de promouvoir une culture o\u00f9 le conflit n\u2019est pas un tabou, mais une force de changement constructive.<\/span><\/p><p>\u00a0<\/p><h2><b>Selon vous, quel r\u00f4le joue la communication interne, qu\u2019elle soit formelle ou informelle, dans la pr\u00e9vention et la r\u00e9solution des conflits ? Avez-vous des bonnes pratiques \u00e0 recommander ?<\/b><\/h2><p><span style=\"font-weight: 400;\">La communication interne joue un r\u00f4le central. Quelques bonnes pratiques peuvent \u00eatre mises en avant :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Au niveau interpersonnel :<\/strong> encourager le feedback r\u00e9gulier, pas seulement lors de probl\u00e8mes ou d\u2019\u00e9valuations annuelles. Un \u00e9change continu d\u2019appr\u00e9ciation et des retours constructifs favorise la confiance.<\/span><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>\u00c9changes multi-channels :<\/strong> les canaux de communication ne doivent pas \u00eatre uniquement descendants (manager \u2192 employ\u00e9). Les organisations devraient encourager les \u00e9changes ouverts dans toutes les directions. Cela permet de transformer les \u00ab bruits de couloir \u00bb en id\u00e9es constructives et de d\u00e9tecter les signaux conflictuels. Cela passe par des espaces physiques de rencontre informelle entre collaborateurs, des questionnaires anonymes, des r\u00e9unions \u00ab skip-level \u00bb, des groupes de discussion, ou encore des feedback d\u2019externes (personne de confiance\/Organisational Ombuds).<\/span><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Communication formelle :<\/strong> comme le dit <a href=\"https:\/\/fr.wikipedia.org\/wiki\/Paul_Watzlawick\">Paul Watzlawick<\/a>, \u00ab On ne peut pas ne pas communiquer \u00bb. La communication interne ne devrait pas se limiter \u00e0 annoncer des d\u00e9cisions, mais \u00eatre envisag\u00e9e comme un v\u00e9ritable canal d\u2019interaction. Le vocabulaire utilis\u00e9 autour du conflit est r\u00e9v\u00e9lateur : est-ce un mot \u00e9vit\u00e9 ? associ\u00e9 \u00e0 \u00ab crise \u00bb ou \u00e0 \u00ab opportunit\u00e9 \u00bb ? Cela refl\u00e8te la culture de l\u2019organisation et la place donn\u00e9e au dialogue constructif. Enfin, en p\u00e9riode de changement ou de crise, l\u2019incertitude alimente les m\u00e9canismes de survie individuelle et favorise malheureusement souvent l\u2019\u00e9mergence de conflits. La communication interne doit donc viser \u00e0 apporter de la clart\u00e9, m\u00eame inconfortable, pour limiter les tensions.<\/span><\/li><\/ul><h2>\u00a0<\/h2><h2><b>Avec le d\u00e9veloppement du travail hybride ou \u00e0 distance, observez-vous de nouveaux types de conflits \u00e9merger ? Comment adaptez-vous vos m\u00e9thodes dans ce contexte ?<\/b><\/h2><p><span style=\"font-weight: 400;\">Personnellement<\/span><b>, <\/b><span style=\"font-weight: 400;\">je ne pense pas qu\u2019il y ait de nouveaux types de conflits, mais certains sont amplifi\u00e9s par des facteurs externes comme le travail \u00e0 distance. La p\u00e9riode du COVID nous a appris beaucoup sur les limites de la collaboration purement digitale. La communication virtuelle, par chat, emails ou visioconf\u00e9rences impersonnelles, r\u00e9duit fortement les indices non-verbaux, ce qui accro\u00eet les risques de malentendus et d\u2019interpr\u00e9tations erron\u00e9es. Ajoutez \u00e0 cela la surcharge et la pression temporelle : la combinaison est propice aux tensions.<\/span><\/p><p><span style=\"font-weight: 400;\">Dans ma pratique, cela signifie comprendre les r\u00e9alit\u00e9s de travail des personnes, comment elles interagissent (ou non), et chercher \u00e0 recr\u00e9er des espaces de communication qui favorisent le facteur humain. Globalement, la digitalisation tend \u00e0 faire perdre certaines comp\u00e9tences sociales et d\u2019intelligence \u00e9motionnelle. Nous devons donc les cultiver davantage comme un \u00ab muscle \u00bb de gestion des conflits qui a besoin d\u2019\u00eatre entra\u00een\u00e9.<\/span><\/p><p>\u00a0<\/p><h2><b>Quelle place accordez-vous \u00e0 la formation des managers dans la pr\u00e9vention des conflits ? Quels th\u00e8mes ou comp\u00e9tences estimez-vous essentiels \u00e0 d\u00e9velopper?<\/b><\/h2><p><span style=\"font-weight: 400;\">La formation est fondamentale dans une logique d\u2019apprentissage continu, tant pour les individus, que pour les organisations. Je ne partage pas l\u2019id\u00e9e que la responsabilit\u00e9 des conflits incombe <\/span><span style=\"font-weight: 400;\">uniquement<\/span><span style=\"font-weight: 400;\"> aux managers. Beaucoup d\u2019entre eux n\u2019avaient simplement pas anticip\u00e9 devoir g\u00e9rer certaines situations et n\u2019ont pas \u00e9t\u00e9 form\u00e9s \u00e0 la gestion des conflits (souvent absente des cursus classiques en management).<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Mais la r\u00e9alit\u00e9 est que les managers et les organisations ont la responsabilit\u00e9 de veiller \u00e0 ce que les conflits ne g\u00e9n\u00e8rent pas d\u2019effets nocifs sur le bien-\u00eatre et de pr\u00e9venir des risques psycho-sociaux. Souvent, beaucoup de managers se sentent isol\u00e9s face \u00e0 ce r\u00f4le. Id\u00e9alement, la question devient une responsabilit\u00e9 partag\u00e9e entre direction, manager et \u00e9quipes\u00a0: \u00ab De quoi avons-nous besoin pour nous sentir mieux \u00e9quip\u00e9s de g\u00e9rer les conflits? Qu\u2019est-ce qui est ma part de responsabilit\u00e9 que je puisse influencer et quelles conditions peuvent soutenir une gestion plus constructive\u00a0?\u00bb<\/span><\/p><p><span style=\"font-weight: 400;\">C\u2019est pourquoi il est essentiel d\u2019accompagner les managers et employ\u00e9s dans le d\u00e9veloppement de leur \u00ab bo\u00eete \u00e0 outils \u00bb : techniques m\u00e9diatives ou de conflit coaching, comp\u00e9tences en communication, r\u00e9gulation \u00e9motionnelle, pens\u00e9e adaptative\u00a0 autant de leviers pour naviguer les tensions dans un environnement organisationnel en constante \u00e9volution.<\/span><\/p><p>OSAM propose une formation en <a href=\"https:\/\/osamformations.com\/gestion-des-conflits\/\">gestion des conflits<\/a>, n&rsquo;h\u00e9sitez plus.<\/p><p>Retrouvez toutes <a href=\"https:\/\/osamformations.com\/articles\/\">nos interviews d&rsquo;experts.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45ca53a elementor-widget elementor-widget-spacer\" data-id=\"45ca53a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d37260b elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d37260b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-23724d6\" data-id=\"23724d6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-580afb5 elementor-widget elementor-widget-heading\" data-id=\"580afb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Partager<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-f3d02b1\" data-id=\"f3d02b1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cb806ac elementor-share-buttons--skin-flat elementor-grid-mobile-1 elementor-share-buttons--view-icon elementor-share-buttons--shape-square elementor-grid-0 elementor-share-buttons--color-official elementor-widget elementor-widget-share-buttons\" data-id=\"cb806ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Partager sur facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-facebook\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_twitter\" role=\"button\" tabindex=\"0\" aria-label=\"Partager sur twitter\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-twitter\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Partager sur linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-linkedin\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_pinterest\" role=\"button\" tabindex=\"0\" aria-label=\"Partager sur pinterest\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-pinterest\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_print\" role=\"button\" tabindex=\"0\" aria-label=\"Partager sur print\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fas fa-print\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_email\" role=\"button\" tabindex=\"0\" aria-label=\"Partager sur email\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fas fa-envelope\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-fcea2d8 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"fcea2d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7da1b69\" data-id=\"7da1b69\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fdfedef elementor-widget elementor-widget-spacer\" data-id=\"fdfedef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57af03a elementor-widget elementor-widget-heading\" data-id=\"57af03a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;sticky_offset&quot;:40,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/osamformations.com\/recruter-un%c2%b7e-enseignant%c2%b7e\/\">Votre besoin de formation<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97b51c7 elementor-widget elementor-widget-spacer\" data-id=\"97b51c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-876e9c8 elementor-widget elementor-widget-spacer\" data-id=\"876e9c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1277420 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"1277420\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;sticky_offset&quot;:200,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\" aria-label=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"24054\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"1277420\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Gestion des conflits en entreprise : m\u00e9thodes, outils et r\u00f4le des managers - OSAM Formations\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"24054\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNom complet\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tE-mail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_2dbc0dd elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_2dbc0dd\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMessage\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_2dbc0dd]\" id=\"form-field-field_2dbc0dd\" rows=\"4\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Envoyer<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-117c465 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"117c465\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b036011\" data-id=\"b036011\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-af40e61 elementor-section-content-top elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"af40e61\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-narrow\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-5fa8ec8\" data-id=\"5fa8ec8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-68eae53 elementor-widget elementor-widget-image\" data-id=\"68eae53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/osamformations.com\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/i0.wp.com\/osamformations.com\/wp-content\/uploads\/2024\/06\/OSAM-Formations-4.png?fit=75%2C75&#038;ssl=1\" title=\"OSAM-Formations-4\" alt=\"OSAM-Formations\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfd2dfd elementor-widget elementor-widget-heading\" data-id=\"dfd2dfd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">OSAM<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b9a4b21 elementor-shape-rounded elementor-grid-0 e-grid-align-center elementor-widget elementor-widget-social-icons\" data-id=\"b9a4b21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-linkedin elementor-repeater-item-daa50a0\" href=\"https:\/\/www.linkedin.com\/company\/osam-formations\/?viewAsMember=true\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Linkedin<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-linkedin\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-46fc604\" data-id=\"46fc604\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d4e4345 elementor-widget elementor-widget-heading\" data-id=\"d4e4345\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Trouvez<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ce3f75 elementor-align-start m\u00e9thode elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"3ce3f75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/osamformations.com\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Accueil<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/osamformations.com\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Nos formations<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/osamformations.com\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span 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data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ea7a28 elementor-widget elementor-widget-heading\" data-id=\"2ea7a28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00a9 OSAM Formations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Andrea Chakravartti's solutions for managing conflict in the workplace, using mediation, communication and training to prevent tension.<\/p>","protected":false},"author":221276962,"featured_media":24055,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_crdt_document":"","ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"ocean_post_oembed":"","ocean_post_self_hosted_media":"","ocean_post_video_embed":"","ocean_link_format":"","ocean_link_format_target":"self","ocean_quote_format":"","ocean_quote_format_link":"post","ocean_gallery_link_images":"on","ocean_gallery_id":[],"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[6406],"tags":[],"class_list":["post-24054","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-interview","entry","has-media"],"yoast_head":"<!-- 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