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Tailor-made diploma courses

TRAINING
NON-VERBAL COMMUNICATION

Master non-verbal communication to influence accurately and secure winning agreements.

79 % People overestimate their non-verbal communication skills, so don't let opportunities slip away.

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Context and issues

Non-verbal communication is a key element of human communication. It can say more than words themselves and influences how people perceive and interpret our messages. In a world increasingly focused on online and virtual interactions, it is more important than ever to understand how non-verbal communication can be used to reinforce verbal messages and improve interpersonal relationships.

In this training, we will explore the fundamentals of non-verbal communication, the different types of non-verbal communication, and the advantages and challenges of non-verbal communication in online and face-to-face interactions. You will learn how to use non-verbal communication to improve your communication skills, reinforce your verbal messages, and build more positive and effective relationships with others.

Your comments

Training in non-verbal communication

In person and/or online

Attend your training in person and/or online wherever you want and choose your class times according to your schedule.

1 month to 3 months

Our training programme lasts between one and three months. You can expect to spend between five and seven hours per week on training. This schedule can be customised.

Graduate

Our non-verbal communication training course leads to a diploma and is internationally recognised. We are eduQua certified.

Programme

Part 1

  • I. Definition of non-verbal communication and its importance in human interactions.
  • II. Different types of non-verbal communication, including facial expressions, gestures, posture, spatial proximity, and touch.
  • III. How cultural differences can influence the way non-verbal communication is perceived and interpreted.
  • IV. Methods of lie detection

Part 2

  • I. Understanding basic non-verbal cues to assess the emotions, intentions, and attitudes of others.
  • II. Establish consistency between verbal and non-verbal messages to reinforce credibility and trust.
  • III. Practise recognising and responding to non-verbal cues to improve interpersonal communication skills.
  • IV. Use non-verbal communication to build positive relationships and improve working relationships.
  • SKILLS ACQUIRED

  • Recognising different types of non-verbal communication
  • Assessing others' emotions, intentions, and attitudes using non-verbal cues
  • Establish consistency between verbal and non-verbal messages to enhance credibility and trust.
  • Improve interpersonal communication skills by recognising and responding to non-verbal cues.
  • Establishing positive relationships and improving working relationships through non-verbal communication
  • Apply a conscious and strategic approach to non-verbal communication in both in-person and online interactions.

  • Contact us to customise this training course (content, format, language).
«An expert in negotiation and non-verbal communication, and director of the OSAM group, he works with companies and organisations to teach strategic negotiation skills. As head of a leading eduQua-certified training centre in Switzerland (with over 240 client companies and more than 17,000 certified professionals) and a contributor to RTS, he is called upon to resolve complex situations, whether in high-stakes commercial negotiations, organisational conflicts or delicate diplomatic relations.»
Simon Pawolleck
Simon PAWOLLECKProgramme Director

They train with us

OSAM Customers - Companies

FAQ

We are an eduQua accredited training centre. This guarantees the quality of your training, as well as strong recognition of your diploma in Switzerland and internationally.

What's more, the vast network of companies where OSAM provides training contributes to the value of your certificate.

👥 Negotiation and management professionals
→ Executives, managers, salespeople and HR professionals who want to decipher non-verbal signals in order to better persuade, influence and detect tensions.

🎤 Trainers, coaches and consultants
→ Those who want to refine their ability to read body language and adapt their posture to maximise audience engagement.

👨‍⚖️ Recruiters and human resources professionals
→ To identify inconsistencies during interviews, gauge candidates' sincerity and better understand their reactions.

🚨 Experts in crisis management, investigation and security
→ Law enforcement officers, private investigators, detectives, mediators, and intelligence professionals seeking to refine their analytical skills.

⚖️ Lawyers, solicitors and mediators
→ To pick up on signs of uncertainty or withholding of information during questioning and pleadings.

🩺 Health and wellbeing professionals
→ Therapists, psychologists, and coaches who wish to better interpret their patients' emotions and attitudes in order to refine their support.

🎭 Anyone wishing to improve their social interactions
→ Develop your social intelligence, detect unspoken messages and better understand the intentions of others in everyday life.

Please contact us for a quotation.
The price is personalised according to your level, your objectives and the course format you choose.
Payment can be made in several monthly instalments free of charge.

This course can be fully customised (content, format, language). Contact us for a free quote.

For more information, contact us!

INTRODUCTORY SESSION AND FREE QUOTES

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