OSAM logo (4)
Log In

Tailor-made diploma courses

Management training
emotions

Being in control of your emotions is much more than a personal asset: it's a key skill for better communication, collaboration and calm decision-making.

Knowing how to recognise, understand and manage your own emotions, as well as those of others, enables you to anticipate conflicts, act with discernment and create a more balanced environment, both in your professional and personal life.

Information request

Training objectives

Each module is designed to develop your key skills so that you can quickly master the methods, tools and practices needed to recognise, understand and manage emotions effectively.

Identify your emotions

Learn to recognise your emotions in everyday life and understand where they come from. Detect the physical and psychological signals that reflect your reactions. Analyse your emotional patterns to better anticipate your behaviour.

Information request

Understand the impact of emotions

Explore how your emotions influence your decisions, your relationships and your communication. Learn how to observe the effect of your reactions on your professional and personal environment. Identify the emotions of others to better adjust your interactions.

Information request

Control your emotional reactions

Learn practical techniques for channelling your intense emotions. Develop strategies for remaining calm and reflective in the face of stress or conflict. Transform negative emotions into opportunities for constructive action.

Information request

Communicate intelligently

Learn how to express your emotions clearly and appropriately. Interpret the emotional signals of those you are dealing with. Adopt communication strategies that encourage empathy and cooperation. Improve your professional and personal relationships.

Information request

Anticipate and manage conflicts

Learn how to identify emotional tensions before they escalate. Implement mediation and constructive dialogue techniques. Manage your own emotions to prevent conflict situations from escalating. Support others.

Information request

Gain in emotional intelligence

Learn how to integrate your emotional skills. Develop empathy and sustainable emotional regulation. Use your emotions to drive motivation and leadership. Turn emotional management into a professional and personal asset.

Information request

Your comments

Emotion management training

Online or face-to-face

Take your training online or in person and choose your class times according to your schedule.

3 months

Our training programme lasts approximately 3 months. Expect to spend 5 to 7 hours per week on training.
(e-learning, live courses and exercises included).

Graduate

Our emotion management training programme is an internationally recognised qualification. We are eduQua certified.

The modules

I. Identifying emotions

- Recognising your emotions and where they come from
- Observe your physical and psychological signals
- Understanding your emotional patterns
- Laying the foundations for conscious management

II. Understanding emotional impact

- Analyse the effect of your emotions on your decisions
- Measuring the influence on your relationships and your communication
- Identifying other people's emotions
- Using emotion as a performance driver

III. Controlling emotional reactions

- Channelling intense emotions
- Remaining calm in the face of stress and conflict
- Transforming negative emotions into constructive action
- Developing emotional resilience

IV. Emotional communication

- Express your emotions clearly and appropriately
- Detecting and understanding the emotional signals of others
- Encouraging empathy and cooperation
- Improve your professional and personal interactions

V. Conflict management

- Identify tensions before they escalate
- Implementing mediation strategies
- Control your emotions to calm situations
- Helping others find balanced solutions

VI. Strengthening emotional intelligence

- Developing self-awareness and empathy
- Improving day-to-day emotional regulation
- Using emotions as a motivator
- Turning emotional management into a professional asset

«In a world where interactions are increasingly rapid and complex, knowing how to manage your emotions and those of others is an essential skill. This course gives you practical tools to better understand your reactions, communicate clearly and develop more balanced relationships. Each module has been designed to help you turn your emotions into assets, both personally and professionally. Our aim is to give you confidence and serenity in all situations.»
Simon Pawolleck
Simon PAWOLLECKProgramme Director

They train with us

OSAM Customers - Companies

FAQ

We are an eduQua-certified training centre.
This ensures the quality of your training, as well as high recognition of your diploma in Switzerland and internationally.

What's more, the vast network of companies where OSAM provides training contributes to the value of your certificate.

  • Anyone who wants to better understand and manage their emotions on a daily basis

  • Professionals faced with stressful or conflictual situations

  • Managers and leaders wishing to improve communication and empathy within their teams

  • Employees wishing to strengthen their emotional intelligence to optimise their performance

  • Anyone wishing to develop more balanced and constructive relationships, both at work and in their personal life

Please contact us for a quotation.

The price is personalised according to your level, your objectives and the course format you choose.

Payment can be made in several monthly instalments free of charge.

This course can be fully customised (content, format, language). Contact us for a free quote.

FREE QUOTE AND INTRODUCTORY SESSION

The OSAM network

OSAM logo (4)

OSAM

Linkedin

Find

Contact us!

Documents

OSAM Formations / Emotion management training