Each module is designed to reinforce your key skills, to develop your emotional intelligence and adopt the attitudes essential for effective communication and relationship management.
Learn to identify and understand your emotions and those of your colleagues. Analyse the impact of your reactions on your professional environment. Strengthen your ability to remain clear-headed and balanced in complex situations.
Master your responses to stress, conflict and unexpected situations. Learn techniques for regulating your emotions on a daily basis. Transform tensions into opportunities for constructive communication. Increase your personal and professional resilience.
Develop active listening and rephrasing skills to better understand the people you are talking to. Learn to convey your messages with clarity and empathy. Strengthen your professional relationships through respectful interaction.
Learn how to mobilise your staff by adapting your emotional stance. Use your empathy to motivate and unite people around common objectives. Increase your impact in meetings, presentations and negotiations. Become a leader who creates commitment and cohesion.
Identify sources of tension and anticipate misunderstandings. Learn techniques for defusing conflicts without escalating them. Transform disagreements into collaborative, win-win solutions. Foster a harmonious and productive working environment.
Integrate emotional practices into your routine. Create habits that strengthen your leadership and well-being. Measure the impact of your emotional intelligence on your teams. Create a virtuous circle of performance.
Take your training online or in person and choose your class times according to your schedule.
Our training programme lasts approximately 3 months. Expect to spend 5 to 7 hours per week on training.
(e-learning, live courses and exercises included).
Our Emotional Intelligence training course leads to a diploma and is internationally recognised. We are eduQua certified.
- Identify your emotions and their triggers
- Understanding the impact of your reactions on others
- Developing lucidity in complex situations
- Laying the foundations for solid emotional intelligence
- Coping with stress and unexpected situations
- Regulating your day-to-day reactions
- Turning tensions into constructive opportunities
- Strengthen your professional resilience
- Practising active listening and reformulation
- Conveying your messages with clarity and empathy
- Promoting fluid and respectful interactions
- Establishing a climate of lasting trust
- Mobilising and motivating your staff
- Adapt your emotional posture to suit different situations
- Uniting around common objectives
- Creating commitment and cohesion within teams
- Identify sources of tension quickly
- Anticipating and defusing misunderstandings
- Turning disagreements into collaborative solutions
- Maintaining a harmonious working environment
- Integrate emotional practices into your routine
- Creating habits that reinforce leadership and well-being
- Measuring the impact on your results and your teams
- Creating a virtuous circle of performance and healthy relationships
We are an eduQua-certified training centre.
This ensures the quality of your training, as well as high recognition of your diploma in Switzerland and internationally.
What's more, the vast network of companies where OSAM provides training contributes to the value of your certificate.
This training course is intended for:
No academic prerequisites: only the determination to progress is necessary.
Please contact us for a quotation.
The price is personalised according to your level, your objectives and the course format you choose.
Payment can be made in several monthly instalments free of charge.
This course can be fully customised (content, format, language). Contact us for a free quote.
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