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Tailor-made diploma courses

Emotional intelligence training

Master your emotions and develop your emotional intelligence to better understand, manage and inspire your teams in a constantly changing professional environment.

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Training objectives

Each module is designed to reinforce your key skills, to develop your emotional intelligence and adopt the attitudes essential for effective communication and relationship management.

Develop your emotional awareness

Learn to identify and understand your emotions and those of your colleagues. Analyse the impact of your reactions on your professional environment. Strengthen your ability to remain clear-headed and balanced in complex situations.

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Manage your emotions effectively

Master your responses to stress, conflict and unexpected situations. Learn techniques for regulating your emotions on a daily basis. Transform tensions into opportunities for constructive communication. Increase your personal and professional resilience.

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Improve your interpersonal communication

Develop active listening and rephrasing skills to better understand the people you are talking to. Learn to convey your messages with clarity and empathy. Strengthen your professional relationships through respectful interaction.

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Inspire and have a positive influence

Learn how to mobilise your staff by adapting your emotional stance. Use your empathy to motivate and unite people around common objectives. Increase your impact in meetings, presentations and negotiations. Become a leader who creates commitment and cohesion.

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Resolve conflicts

Identify sources of tension and anticipate misunderstandings. Learn techniques for defusing conflicts without escalating them. Transform disagreements into collaborative, win-win solutions. Foster a harmonious and productive working environment.

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Deploy emotional intelligence on a daily basis

Integrate emotional practices into your routine. Create habits that strengthen your leadership and well-being. Measure the impact of your emotional intelligence on your teams. Create a virtuous circle of performance.

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Your comments

Emotional intelligence training

Online or face-to-face

Take your training online or in person and choose your class times according to your schedule.

3 months

Our training programme lasts approximately 3 months. Expect to spend 5 to 7 hours per week on training.
(e-learning, live courses and exercises included).

Graduate

Our Emotional Intelligence training course leads to a diploma and is internationally recognised. We are eduQua certified.

The modules

I. Developing emotional awareness

- Identify your emotions and their triggers
- Understanding the impact of your reactions on others
- Developing lucidity in complex situations
- Laying the foundations for solid emotional intelligence

II. Managing emotions

- Coping with stress and unexpected situations
- Regulating your day-to-day reactions
- Turning tensions into constructive opportunities
- Strengthen your professional resilience

III. Relational communication

- Practising active listening and reformulation
- Conveying your messages with clarity and empathy
- Promoting fluid and respectful interactions
- Establishing a climate of lasting trust

IV. Influence and inspiration

- Mobilising and motivating your staff
- Adapt your emotional posture to suit different situations
- Uniting around common objectives
- Creating commitment and cohesion within teams

V. Conflict resolution

- Identify sources of tension quickly
- Anticipating and defusing misunderstandings
- Turning disagreements into collaborative solutions
- Maintaining a harmonious working environment

VI. Emotional intelligence in everyday life

- Integrate emotional practices into your routine
- Creating habits that reinforce leadership and well-being
- Measuring the impact on your results and your teams
- Creating a virtuous circle of performance and healthy relationships

Control your emotions and those of your colleagues to create a harmonious working environment, encourage collaboration and maximise collective performance.

«Understanding and controlling your emotions is the key to harmonious professional relationships and sustainable performance. This emotional intelligence training course will give you the tools you need to communicate, collaborate and inspire better every day.»
Simon Pawolleck
Simon PAWOLLECKProgramme Director

They train with us

OSAM Customers - Companies

FAQ

We are an eduQua-certified training centre.
This ensures the quality of your training, as well as high recognition of your diploma in Switzerland and internationally.

What's more, the vast network of companies where OSAM provides training contributes to the value of your certificate.

This training course is intended for:

  • Professionals wishing to develop their emotional intelligence at work
  • Managers and executives wishing to improve communication and team cohesion
  • Managers and team leaders faced with complex situations
  • Coaches and trainers wishing to enhance their support with emotional skills
  • Any person wishing to better manage their emotions to optimise performance and professional relationships

No academic prerequisites: only the determination to progress is necessary.

Please contact us for a quotation.

The price is personalised according to your level, your objectives and the course format you choose.

Payment can be made in several monthly instalments free of charge.

This course can be fully customised (content, format, language). Contact us for a free quote.

FREE QUOTE AND INTRODUCTORY SESSION

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Documents

OSAM Formations / Emotional intelligence training